Kao Collins’ technical team is available to assist you Monday – Friday, 8:00am – 5:00 pm, EST.
If you have an after hours emergency that requires immediate attention, please dial +1 513-948-9000 and have an on call representative paged. For SDS requests, please contact customer service.
Most technical issues, including ink selections, should be addressed individually by a technician. However, below are some best practice maintenance and handling instructions that may resolve and/or prevent ink problems.